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- Open a support ticket — Available anytime. Submit a request
- Review our Support Policy.
Account access
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Knowledge Base
Visit our Knowledge Base for step-by-step guides and immediate answers.
Explore the most common help topics
Use the categories below to find helpful articles and tutorials. For more help, contact our support team to live chat or open a ticket.
Domains
- Understanding DNS record types
- Adding DNS records and templates
- Renewing a domain name
- Updating domain contact information
- Using default nameservers
- Changing nameservers for DNS management
- Pointing your domain to hosting with A records
- Setting up email with MX records
Web Hosting
- Setting up hosting for an existing domain
- Renewing an SSL certificate
- Installing WordPress via hosting
- Renewing web hosting
- Changing your hosting/cPanel password
- Managing domains and subdomains on your hosting plan
- Hosting support request
- Changing your primary domain for Google Workspaces
- Adding additional Google Workspace accounts
- Adding POP or IMAP settings to an email client
- Adding email forwarding
- Creating email accounts through a hosting plan
Account Information
- Recovering a lost or forgotten username
- Finding and updating your administrative email address
- Resetting a lost or forgotten password
- Setting up Two-Step Verification with Google Authenticator
- Changing account contact information
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Our office
Name.com, Inc
414 14th Street #200
Denver, Colorado 80202
Fax: +1 720.235.0091